Monzo bank
Monzo bank
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Help › App help and mobile payments
  • 🚪Opening a Monzo account
  • 🕵️Fraud and staying safe online
  • 👤Monzo account and profile
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  • 💳Monzo card and PIN
  • ⭐️Monzo Plus
  • ⚖️The legal stuff
  • 📲Logging in
  • ❤️Helping us understand your needs
  • 💼Business accounts: the basics
  • 💼Business accounts: signing up
  • 👫Joint accounts
  • ✈Travelling with Monzo
  • 💯Switching to Monzo
  • 💑Monzo with Friends
  • 🤔Payments: troubleshooting
  • 💰Payments: getting started
  • 🚨Emergencies
  • 🏦Overdrafts and loans
  • 📱App help and mobile payments
  • 📊Pots, budgeting and saving

App help and mobile payments

App settings and help

  • Changing notification settings
  • Reporting a bug in the app
  • Turning on Fingerprint ID
  • Logging out
  • Using the Monzo app on more than one device

Mobile payments

  • Setting up Google Pay
  • Google Pay payment limit
  • Making Monzo your default card on Google Pay
  • Using Google Pay when your Monzo card's frozen
  • Setting up Apple Pay
  • Making Monzo your default card on Apple Pay
  • Removing your Monzo card from Apple Wallet
  • Stopping duplicate Apple Pay notifications
  • Apple Pay payment limit
  • Devices that support Apple Pay

Switching energy provider with Monzo

  • Starting an energy switch
  • How long energy switches take
  • Fees for switching energy provider
  • Receiving your energy switch bonus
  • Understanding 'fixed' energy tariffs
  • Moving your smart meter to a new energy provider
  • Working out what type of energy meter you have
  • Cancelling your energy switch

Partnerships

  • Connecting to Flux
  • Where you can use Flux
  • Your personal data and Flux
  • Disconnecting Flux
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  • App and Open Banking Performance
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Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No. 09446231). Monzo Bank Ltd is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority and the PRA. Our Financial Services Register number is 730427.