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Help › Helping us understand your needs

Opening a Monzo account
Fraud and staying safe online
Monzo account and profile
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The legal stuff
Logging in
Helping us understand your needs
Business accounts: the basics
Business accounts: signing up
Joint accounts
Travelling with Monzo
Switching to Monzo
Monzo with Friends
Payments: troubleshooting
Payments: getting started
Emergencies
Overdrafts and loans
App help and mobile payments
Pots, budgeting and saving

Helping us understand your needs

Talking to us

Talking to us about unexpected life events
Talking to us about your mental health
Talking to us about your accessibility needs
Talking to us about domestic and financial abuse
Talking to us about an addiction

About us
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Lost your phone
and card?

Supporting all our customers
Helping everyone belong at Monzo
Coronavirus update
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Modern Slavery Statement

FAQ
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Privacy Notice
FSCS information
Cookie Notice
Information about our Personal Current Account Services
App and Open Banking Performance

Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No. 09446231). Monzo Bank Ltd is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority and the PRA. Our Financial Services Register number is 730427.