How can we help you today?
Opening a Monzo account
Opening a Monzo Personal, Joint or Business Account
App help and mobile payments
App settings, mobile payments, partnerships...
Pots, budgeting and saving
Opening pots, budgeting and saving
Overdrafts and loans
Overdrafts, loans and credit scores
Emergencies
Lost phone or card, blocked PIN...
Monzo account and profile
Account number and sort code, limits, bank statement...
Monzo card and PIN
Using your Monzo card, card and PIN issues...
Payments: getting started
Payments, bank transfers, cheques, direct debits...
Payments: troubleshooting
Payments, bank transfers, direct debits...
Monzo with Friends
I want to refer a friend to Monzo, I want a Golden Ticket...
Switching to Monzo
Switching to Monzo with the Current Account Switch Service
Travelling with Monzo
Going abroad, fees and charges...
Joint accounts
Setting up, basics, switching...
Business accounts: signing up
Monzo Business, opening an account...
Business accounts: the basics
Making the most of your business account
Monzo Plus
All things regarding Monzo Plus
Monzo Premium
All things regarding Monzo Premium
Helping us understand your needs
Accessibility, health issues, life events...
Logging in
Troubleshoot logging in problems
The legal stuff
Complaints, data and information sharing, tax...
Fraud and staying safe online
Make sure you don't fall for these common scams
If you're looking for our PS17/26, a document from the Financial Conduct Authority, see Information about our Personal Current Account Services.
If you're looking for information about the Payment Services Directive, see the European Commission's frequently asked questions.
If you're looking for information on your rights when making payments in Europe, you can find it in this leaflet published by the European Commission.
Get in touch with us in app
| Account Type | From the UK | From abroad |
|---|---|---|
| Current Account | 0800 802 1281 | +44 20 3872 0620 |
The number and email address above are only for customer support queries and we won't be able to help with other questions. We’re free to call, but if you’re calling from abroad, please be aware that you may be charged by your phone provider.
Help us build the kind of bank you want to use
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