How We Protect You
- Monzo 101
Is Monzo safe?
Your money's safe with Monzo, and more than 5 million people across the UK trust Monzo and use us to manage their money.
- How We Protect You
What to do if your personal details are compromised in a data breach
Having your personal details accessed as part of an online data breach can be scary. Here's what you can do to keep yourself safe.
- Fraud
Puppy and kitten deposit scams are on the rise
It might sound too mean to be true. But fraudsters are tricking people into paying deposits for cute kittens and puppies, that don’t actually exist!
- How We Protect You
We’re launching confirmation of payee to help keep your money safe from fraudsters!
Confirmation of Payee is a service to make bank transfers safer. It checks that the account holder name and details you typed in match those on the account you’re trying to pay.
- How We Protect You
See how fraudsters run phishing scams, so you can learn to spot their tricks
See how fraudsters run phishing scams, so you can learn to spot their tricks.
- Fraud
What an HMRC scam looks like
Fraudsters are sending emails and texts pretending to be from the government. These scam messages can look and sound very convincing, so here's how to spot an HMRC tax scam.
- Fraud
How to spot a bank scam before it's too late
We've outlined what these bank scams usually look like, how authorised push payment fraud works and how to protect yourself from fraud.
- How We Protect You
We’re seeing more pyramid schemes on social media. Here’s how to protect yourself.
More people are falling victim to pyramid schemes on social media. Here’s how you can protect yourself against this increasingly common kind of fraud.
- How We Protect You
Can't afford your rent because of coronavirus? Experts explain what you can do
If you’re worried about paying rent or facing homelessness because of coronavirus, we asked homeless charity Centrepoint to explain what you can do.
- How We Protect You
How to shop online safely with Monzo
If you're shopping online more during the lockdown, you could be more at risk of falling victim to fraud.
- How We Protect You
Got a text or email about coronavirus? Here's how to tell if it's real
Fraudsters are faking government texts, to try and trick you into revealing sensitive information or pay fake fines.
- How We Protect You
How we upgraded 3D Secure
We’ve upgraded to the new version of 3D Secure. Backend engineer Arthur explains how we did it.
- How We Protect You
Unexpected message or call from Monzo? Here's how to tell if it's real.
Your money's safety is our number one priority. Here's how we'll contact you, what we'll ask for, and what we'll never ask you to do.
