How We Protect You
- How We Protect You
Scams to watch out for when you're shopping online this Christmas
Fradusters are busier than ever over the festive season, so it's especially important to protect your money and keep your eyes open for scams.
- How We Protect You
To protect yourself from fraud, never tell anyone your PIN
Fraudsters can trick you into sharing your PIN, get access to your bank account and steal your money. Learn how to protect yourself from phishing scams.
- How We Protect You
Protect yourself against investment scams on social media
An investment opportunity promising you amazing returns in days? It’s probably a scam.
- How We Protect You
Monzo called asking me to move my money into a safe account. Should I?
Definitely not! We’ve seen an increase in fraudsters claiming to be from Monzo trying to trick people into sending them money by bank transfer. Here’s how to protect yourself.
- How We Protect You
Are pyramid schemes legal in the UK?
No, pyramid schemes are illegal. People who create them could go to prison, and if you join one you could end up losing hundreds of pounds.
- How We Protect You
My bank says I need to move my money into a 'safe account' – should I?
No – this is a kind of fraud where someone tricks you into sending them money, usually by pretending to be from a company you trust.
- How We Protect You
How to protect yourself against APP fraud
Authorised push payment (APP) fraud is where someone tricks you into sending them money from your bank account. Here are some tips how to avoid being a victim.
- How We Protect You
Why we sometimes freeze, block or close Monzo accounts
Blocking or closing accounts is something all banks have to do sometimes, to meet their legal and regulatory obligations, in line with their terms and conditions, and to help fight against financial crime. We explain why this (very rarely) happens.
- How We Protect You
Icelandic airline WOW Air has gone bust. Have you been affected?
Iceland's WOW Air announced that it’s stopped operating and cancelled all future flights. Here's what to do if you're a Monzo customer that's been affected.
- How We Protect You
How to protect your money from authorised push payment fraud
Do you really know who you’re sending money to? Find out how to avoid authorised push payment fraud and what we’re doing to protect you.
- How We Protect You
Live updates: Monzo customers and the Marriott group data breach
The Marriott hotel group just announced that more than 500 million customers of its Starwood hotels have been affected by a data breach.
- How We Protect You
The British Airways data breach: How Monzo responded
Last night British Airways announced that the personal and financial details of their customers had been stolen. We identified the 1,300 Monzo customers who’ve been affected, and ordered them replacement cards as a precaution.
- How We Protect You
Protecting customers from the Ticketmaster breach: Monzo's story
Last night, Ticketmaster revealed a major data breach in which tens of thousands of people had their card details stolen. Our customers have nothing to worry about.
