Monzo Blog
The latest updates, stories, ideas and guides from the Monzo team.
DesignHow we design the tools that power our award-winning customer support experience
Designing an empathetic help experience at scale is a big challenge. Here are the methods and tools we use to set ourselves up for success.
DesignSeven things I learnt scaling research (and design) at Monzo
Samantha Davies, our Senior User Research Manager, shares some of the key lessons she's learnt in over three years in the constantly changing environment here at Monzo.
Black History Month 2020The history of money management in the Black community
In our final post this Black History Month, we're taking a look at ways Black communities have managed money in the US and the UK.
Black History Month 2020Maggie Lena Walker: US Banking Pioneer
This Black History Month we're focussing on the lesser-told stories of prominent Black figures in the history of finance. This post focuses on Maggie Lena Walker.
Product UpdatesEverything you need to know about our new metal card
Get to know all the details of our brand new white metal card, exclusive to Monzo Premium
Let's Talk BusinessStartup accounting: what to do in your first weeks of business
So you’ve started a business? Nice, now you get to do accounting. Lucky you! Here's what you need to think about in your first few weeks.
Product UpdatesIntroducing Monzo Premium
We’re launching Monzo Premium – banking that makes a statement with our white metal card. Get phone and worldwide travel insurance, interest on your balance and regular Pots, and much, much more.
Product UpdatesHow we value Monzo Premium
We asked independent market research group Consumer Intelligence to see what it would cost if you bought some of the benefits included in Monzo Premium separately.
Product UpdatesA side by side comparison of Monzo Premium and Monzo Plus
We've clearly laid out what you get with our Monzo Premium and Monzo Plus accounts, so you can decide for yourself which one’s right for you.
Black History Month 2020Interview: Jaz Broughton, Career Success Coach
As part of our Black History Month celebrations, we invited career coach Jaz Broughton to share her thoughts on race equality and performative allyship in the workplace.
TechnologyAutoscaling Monzo: How we optimise our platform to be just the right size
How we've automated the process of scaling up our platform for our ever-growing userbase.
Product UpdatesView your H&M receipts with Flux
You can now view your receipts from H&M directly in your Monzo app. And they even work for returns!
Black History Month 2020Ismail Ahmed & Edith Cooper: Innovators in Economics
This Black History Month we're focussing on the lesser-told stories of prominent Black figures in the history of finance. This post focuses on Ismail Ahmed & Edith Cooper.
