I'm getting an error message when I try to log in

It sounds like you might be trying to log in using an old or incorrect email address, different to the one registered to your account.

To try logging in again, please:

1. Delete and reinstall your Monzo App from the App or Google Play Store

2. Log back in using the correct details

• We'll send a magic link to your email. All you need to do is tap on the link to get access to your app again.