Getting a PIN reminder
Forgotten your PIN? No worries.
You can get a reminder of your PIN by following these steps:
- Go to the Home tab of your app
- Scroll to the the card of the affected account
- Tap PIN & card number underneath your card
- Follow the steps (you'll need your card, your ID, and to take a selfie video).
We will never ask for your PIN, long card number or three digits from the back of your card, so please keep this a secret, even from us!
Once we've verified your identity we'll show you a reminder of your PIN.
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