Monzo HQ
- Monzo HQ
Meet Denise - Technical Operations Specialist
Denise is a Technical Operations (TechOps) Specialist based in our Las Vegas office. We asked her some questions about what it’s like to work in such a key team at Monzo!
- Monzo HQ
Monzo and Money Saving Expert are the UK’s most recommended brands
According to research by YouGov, 90% of customers would recommend Monzo to a friend 🚀
- Monzo HQ
More people switch their bank accounts to Monzo
18 people joined Monzo for every one that left – more than any other bank!
- Monzo HQ
We've started reporting to Experian
We're now reporting to two of the three big credit reference agencies – TransUnion and Experian. This means you'll appear on more credit reports.
- Monzo HQ
Check out your Year in Monzo!
See how you used Monzo in 2019.
- Monzo HQ
Monzo in 2020: looking back and looking forward
Our CEO, Tom, reflects on what we achieved in 2019 and gives a sneak peek into what we’re working on this year.
- Monzo HQ
Cash withdrawals in the European Economic Area are now free!
We’ve removed ATM fees and limits for countries in the European Economic Area (EEA).
- Monzo HQ
Monzo is the UK’s most recommended brand
According to research by YouGov, you recommend Monzo more than any other brand 🚀
- Monzo HQ
Our response to the BBC Watchdog report: Why we sometimes have to block or close accounts
Last night, BBC Watchdog discussed how we deal with financial crime and why we block or close some accounts. We wanted to share some more details about how we approach this and be as transparent as we can.
- Monzo HQ
3,000,000 people are now using Monzo!
Thanks to everyone who's joined Monzo and supported us so far!
- Monzo HQ
We had issues with Monzo on 29th July. Here's what happened, and what we did to fix it.
Something went wrong doing an systems upgrade, affecting all Monzo services. To fix it, we're changing how we do upgrades and store data.
- Monzo HQ
We’ve fixed an issue that meant we weren’t storing some customers’ PINs correctly
No information has been exposed outside Monzo, and there’s no evidence that this data has been used for fraud. We’ve updated the app, and we’ve contacted some of you to let you know you should change your PIN as a precaution.
- Monzo HQ
You might have had problems with Monzo yesterday. We've fixed the issue and everything should be back to normal.
For two hours yesterday afternoon, you might have had problems logging into Monzo, making and getting payments, or seeing your balance or spending correctly. We've fixed the issue and everything should be back to normal.
