HelpPayments: getting startedCard not accepted for cash deposit

Card not accepted for cash deposit

Make sure you swipe your card, rather than using chip and PIN, contactless or typing in the number.

Some PayPoint terminals don’t have a swipe reader built in, so the shopkeeper will need to swipe your card on the till that the terminal's attached to. This is the case at some Co-ops, OneStop and McColls.

If the transaction was declined, you'll get a notification in the app and a declined receipt will be printed.

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