My virtual card isn't working

Virtual cards are an exclusive Monzo Plus and Monzo Premium feature that makes buying online safer.

Each virtual card you create has its own unique details, so you can buy online without using your real card's details. Once you've created a virtual card, you can use those details to buy things online in the same way you would using your physical card.

If you're having trouble getting setup with a virtual card, let us know by getting in touch using the button below!