Monzo or another bank called and asked me to move money to a 'safe account'

Don't do it – it's very likely that this is a scam.

We'll never call you without letting you know first, by email or our in-app chat. Other banks will never ask you to move money out of your Monzo account.

If you're not sure whether this is a legitimate call, hang up, do an online search for your bank's official customer service number, and ask if they called you.

You can call Monzo for free on 0800 802 1281.