Natalie Ledward / Head of Vulnerable Customers
- Mental Health
Supporting our customers through mental health problems
At Monzo we know that your mental health profoundly impacts how you manage your money.
- StepChange - What If campaign
What if I get made redundant?
Coronavirus is affecting people’s lives up and down the country, particularly our finances. We've asked StepChange Debt Charity for their top tips on taking back control of your finances in a year where so many of us desperately need help.
- StepChange - What If campaign
How to cope with reduced work hours
If your hours have been reduced or you’re worried they might be, it’s a good idea to make a plan and think about how you’ll cope financially. We've asked StepChange for their top tips on how to cope with reduced work hours.
- Monzo HQ
We're here to support you with your money and your Monzo account during the coronavirus outbreak
We're here to help you as usual, and we're ready to keep doing so.
- Mental Health
What we're doing to keep Monzo accessible
This Global Accessibility Day we're sharing some of the work we're doing to make sure everyone can access Monzo.
- Mental Health
Take the National Numeracy Challenge!
This National Numeracy Day, put your skills to the test and get more confident with numbers.
- Mental Health
An update on how we're supporting mental health
If your mental health affects the way you manage your money, you might want to tell us. So we can support you in a way that suits your needs.
- Product Updates
Share with us
When something affects the way you manage your money, if you let us know we'll do everything we can do support you. So we’ve added a tool called ‘Share with us’ that lets you tell us what’s happening through the Monzo app.
- Mental Health
How to block gambling spending from your Monzo account
If you’ve decided to self-exclude from gambling, you can now block transactions to gambling sites, straight from the Monzo app.
- Mental Health
Supporting people to self-exclude from gambling
We’re working on a feature that lets people block transactions to gambling sites, directly from the Monzo app.
