Naji Esiri / Financial Inclusion and Education Manager
- Coronavirus
Your questions about debt during coronavirus, answered by StepChange debt charity
Debt charity Stepchange explain how to manage your debts and live on less money than usual during coronavirus.
- How Money Works
What to do if you miss a loan repayment
If you have a loan with Monzo, please reach out to us in the app. Here’s what we could do to help.
- Monzo HQ
How we can support you if someone with a Monzo account dies
Our bereavement specialists are here to support you and make closing the Monzo account of someone who’s died as simple as possible.
- Financial Inclusion
How to manage your Universal Credit payments
Once you get approved for Universal Credit, it’ll normally takes five weeks after the date you submitted your claim for you to get the first payment. Here's how you can manage your Universal Credit payments.
- Financial Inclusion
How to recognise financial abuse, and where to get support
Financial abuse is when someone else controls your access to money by coercing, exploiting or sabotaging you.
- Coronavirus
How to get support if you’re a refugee or asylum seeker during coronavirus
The Scottish Refugee Council explain how lockdown might affect your asylum claim, how to protect yourself if you're living in asylum accommodation, and how you can access government updates in your language.
- How We Protect You
Can't afford your rent because of coronavirus? Experts explain what you can do
If you’re worried about paying rent or facing homelessness because of coronavirus, we asked homeless charity Centrepoint to explain what you can do.
- How Money Works
Your questions about Universal Credit and the government's coronavirus support, answered by experts
Lost your job or income because of coronavirus? We asked poverty charity Turn2Us to answer your questions about Universal Credit and how to get support if you're struggling with money.
- Coronavirus
How to access Universal Credit
Universal Credit is a single monthly payment from the government. It's meant to cover your living costs and rent if you're out of work or on a low income.
- Community
8 things we learnt at the #FutureOfMonzo event
The #FutureOfMonzo was our biggest community event ever! Check out some of the key takeaways.
- Community
How our community helps us build a better bank
By helping us understand real world problems, sharing frank feedback and holding us to account, our community helps us build a better bank.
- Community
Monzo 2.0: Community Events Roundup from Liverpool and Cardiff
This week we went to Liverpool and Cardiff to talk about what matters to Monzo.
- Community
Introducing Sneak Peeks
A new way to stay in the loop with what we’re working on, from within the Monzo app!
