Lizzie Morgan / Head of Financial Intelligence Unit
- How We Protect You
Got a text or email about coronavirus? Here's how to tell if it's real
Fraudsters are faking government texts, to try and trick you into revealing sensitive information or pay fake fines.
- Monzo HQ
How to avoid scams about coronavirus
Fraudsters are taking advantage of the coronavirus outbreak. Here's some tips and guidance to identify and avoid these scams.
- How We Protect You
Unexpected message or call from Monzo? Here's how to tell if it's real.
Your money's safety is our number one priority. Here's how we'll contact you, what we'll ask for, and what we'll never ask you to do.
- How We Protect You
Protect yourself against investment scams on social media
An investment opportunity promising you amazing returns in days? It’s probably a scam.
- How We Protect You
Why we sometimes freeze, block or close Monzo accounts
Blocking or closing accounts is something all banks have to do sometimes, to meet their legal and regulatory obligations, in line with their terms and conditions, and to help fight against financial crime. We explain why this (very rarely) happens.