Beatrice Borbon / Head of Content
- How Money Works
What to do if your card's been lost or stolen
If your card's been lost or stolen, here's how to cancel your card, order a replacement, and get a refund on any illegal transactions.
- Monzo 101
How do I add money to my Monzo account?
Add money to your Monzo account by making a bank transfer, setting up a standing order, or getting your salary paid straight in.
- Monzo 101
Is Monzo a bank?
Yes! Monzo is a fully-licenced UK bank. That means we’re regulated by the FCA and the PRA and the money in your Monzo account’s protected up to £85,000.
- Quarterly Updates
Monzo Monthly Update: June
From launching Apple Pay, to helping you send international payments, we take a look at the progress we’ve made in May, and explain what’s in store for June.
- Mental Health
Meet the Vulnerable Customers Team
A recently-formed team of four, the Vulnerable Customers Team are dedicated to making sure Monzo understands and considers the needs of all our customers, especially those that are most likely to have problems with their money.
- Mental Health
Mental Health Awareness Week at Monzo
All week we’ll be thinking about mental health — how it impacts us at work, how it might affect your money, and what Monzo can do to help.
- Product Updates
You've saved over £1,000,000 with Coin Jar!
In just a couple of months, here’s how you’ve been using Coin Jar, and how much you’ve saved so far
- Quarterly Updates
Monzo Monthly Update: May
From giving everyone the option to switch to Monzo, to adding a few new categories for your spending, we take a look at the progress we’ve made in April, and explain what’s in store for May.
- How Money Works
Can I switch bank accounts if I have an overdraft?
Yes! Having an overdraft at your old bank doesn’t stop you from switching accounts through the Current Account Switch Service. But some banks won’t give you the same overdraft with your new account.
- Product Updates
Helping every customer
We’ve updated the Help tab in your app so you can find your own answers faster, and we can keep supporting all of our customers as we scale to a million and beyond!
- Product Updates
Using a Monzo overdraft
Fair, transparent and always in your control, we’re designing overdrafts differently. Here’s what using an overdraft on Monzo looks like.
- Product Updates
#TagYourTransactions
You can now add tags to your transactions, to help you sort and search the things you buy with Monzo.
- Quarterly Updates
Monzo Monthly Update: April
From reaching half a million current accounts, to making more overdrafts available, we take a look at the progress we’ve made in March, and explain what’s in store for April.
